Privacy Policy

Introduction

TCK Global Education LLC (hereinafter referred to as “the Company”) recognizes that it is our responsibility to appropriately protect and manage the personal information entrusted to us by individuals.
We hereby establish the following Privacy Policy and declare our commitment to the proper protection and handling of personal information.

  1. Proper Acquisition, Use, and Provision of Personal Information
    The Company will acquire, use, and provide personal information appropriately, taking into account the nature and scale of its business activities.
    Except where prior consent has been obtained or where there is a legitimate reason, the Company will not use or provide personal information beyond the scope of the purposes clearly stated at the time of acquisition. Measures will be taken to ensure compliance with this principle.
  2. Compliance with Laws and Regulations
    The Company will comply with all applicable laws, national guidelines, and other norms related to the handling of personal information.
  3. Prevention and Correction of Data Leaks, Loss, or Damage
    The Company will take preventive and corrective measures to avoid any leakage, loss, or damage of personal information.
  4. Response to Complaints and Inquiries
    The Company will promptly and appropriately respond to any complaints or inquiries regarding the acquisition, use, or provision of personal information.

Established: September 2025
Address: 1-12-32 Akasaka, Minato-ku, Tokyo, Japan
Company: TCK Global Education LLC
Managing Member: Chubu Electric Power Co., Inc.
Executive Officer: Yoshiharu Masuda

Handling of Personal Information

1. Purpose of Use of Personal Information

TCK Global Education LLC (hereinafter referred to as “the Company”) acquires only the minimum personal information necessary to conduct business transactions safely and reliably, and to provide better products and services to our customers.
This information is used to ensure the smooth operation of our business and to deliver services that satisfy our users.

Categories and Purposes of Use of Personal Information
(Applicable to disclosed personal information types: A, B, D, E, F, G, H, I)

Category

Purpose of Use

A. Customer Information

  • Provision of childcare and educational services, emergency contact
  • Information on new products and services
  • Issuance of invoices and billing
  • Video distribution or recording via web/security cameras
  • Customer satisfaction surveys
  • Applications for municipal subsidies and related procedures

B. Business Partner Information

Communication, coordination, contract fulfillment, and payment related to the Company’s business operations

C. Event Participant Information

  • Announcements and information related to seminars, exhibitions, and other events
  • Information on products and services related to the above events

D. Recruitment Information

Assessment and decision-making for employment candidates

E. Employee Information

  • Human resources management and internal communication
  • Video distribution and recording via web/security cameras
  • Materials for the Company’s public relations activities

F. Former Employee Information

Legal record management and communication when necessary

G. Facility Access Information

Security and entry/exit management within the Company’s facilities

H. Inquiry Information

Communication related to inquiries and sending of relevant materials

I. Information Provided Externally

Information received from job portals for recruitment communication and selection

If personal information is to be used for any purpose other than those listed above, the Company will inform the individual in advance and obtain their consent before use.

2. Personal Information Collected

The personal information collected by the Company may include the following, as necessary for the implementation of each business activity:

  1. Name
  2. Address
  3. Telephone and fax numbers
  4. Images or videos captured by web and security cameras
  5. Email address
  6. Workplace and job title
  7. Bank account or financial information for transactions
  8. Other business or service-related information necessary for operations

3. Security Control Measures and Accuracy

The Company takes all necessary and appropriate measures to securely manage personal information.
Internal regulations define procedures, responsible persons, and duties at each stage of handling—acquisition, use, provision, and disposal—to prevent leakage, loss, or damage.
These measures include organizational, human, physical, and technical controls.
The Company also strives to ensure that all personal information in its possession remains accurate and up-to-date within the scope necessary to achieve the stated purposes.

4. Outsourcing

The Company may outsource certain operations and provide personal information to subcontractors within the necessary scope.
In such cases, the Company will enter into appropriate confidentiality agreements and exercise proper supervision to ensure that the subcontractors manage personal information securely and appropriately.

5. Provision to Third Parties

The Company will not provide personal information to any third party except in the following cases:

  1. With the individual’s consent
  2. When required by law
  3. When necessary to protect human life, body, or property, and obtaining consent is difficult
  4. When particularly necessary for public health or the sound development of children, and obtaining consent is difficult
  5. When cooperation with a government agency or local authority is required to perform legally mandated duties, and obtaining consent may interfere with such duties

6. Requests for Disclosure, Correction, or Deletion

Individuals may request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties regarding their personal information held by the Company.
Such requests will be handled within a reasonable timeframe and scope after verifying the identity of the individual.

However, disclosure may not be possible in the following cases:

  • When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
  • When it may significantly interfere with the Company’s proper business operations
  • When it would violate applicable laws or regulations

For inquiries regarding the handling of personal information, please contact the following:

TCK Global Education LLC
Ark Mori Building 13F, 1-12-3 Akasaka, Minato-ku, Tokyo 107-6090, Japan
Email: info@nagoya-sakae.heischools.com

Established: September 2025